If you’ve ever found yourself watching YouTube videos or scrolling through an IT forum looking for a solution to a problem, you’ve probably already grasped that the world of IT has advanced beyond a simple troubleshooting guide.
While most businesses recognize that they could use some professional help with their IT, they also feel they can’t afford it. After all, hiring an on-site IT professional is expensive and, to be honest, most businesses don’t need on-site IT help 24/7. However, there is another solution: managed IT services.
What is managed IT?
Managed IT services are like your doctor. Your doctor monitors your health, is proactive about avoiding health problems, addresses your concerns and is there to treat you when something goes wrong, but your doctor doesn’t need to live with you in order to effectively perform these duties.
With managed IT, you outsource the administrative duties of your IT infrastructure. Managed IT services can be simple day-to-day monitoring of your IT infrastructure, or as advanced as managing alerts and problem resolution. If you’re not sure if your company needs to bring in a managed IT service in Albany, NY, here are a few signs that you could benefit.
You always have to hire someone for “emergencies”
Most IT “emergencies” are preventable, if detected early. If you find that you are constantly having to bring someone in to solve urgent issues, you may want to consider investing in a managed IT service. With this service, issues can be detected early on, saving you time, hassle and money.
You don’t have on-site IT staff
As we mentioned earlier, keeping up with technology and troubleshooting issues with it is a challenge. Even more importantly, ensuring that IT infrastructure and data is secure is a full-time job. Not having an IT professional monitoring your system can leave you susceptible to viruses, hackers and other threats. System failures could even cause loss of important data. Plus, businesses often waste valuable time trying to solve IT problems themselves, which is a poor use of resources. If you don’t have your own IT staff, investing in a managed IT service can help ensure that your data and system are secure, that issues can be resolved quickly and that you save valuable resources.
Your IT staff is swamped
Even if you have your own IT person, most often that person specializes in one specific area of IT. A managed IT service has multiple resources and experience to address all aspects of IT. It’s also easy for your IT person to get bogged down with menial, everyday tasks and not be able to keep up with new technology or address issues efficiently. Bringing in a managed IT service can provide extra support in these areas.
If you are experiencing any of these top signs and are thinking of investing in managed IT services in Albany, NY, look no further than Northeast Network Solutions. We offer custom IT services to best meet your needs. To learn more, simply call us today!
Categorised in: Tech Support